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Contact ChifCash

Start with the team that understands your request.

Send employee support a question about an account or loan, or ask the employer team about organisation onboarding and payroll.

Send us a message

No account needed. We reply within five business days.

Include any reference shown in the app. Never send your password, passkey or a one-time code.

Already a borrower?

Sign in and use Support in the app. Your request is linked to your account and loans, so we can help faster.

Open in-app support

Employer enquiries

Choose “Employer or partnership enquiry” as the topic to discuss registration, employee rollout, payroll controls and remittance.

Before contacting support

Many answers are in our common questions.